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Banking & Financial Services

Customers Bank — Digital Asset Banking

The leading US bank for institutional crypto companies post-Silvergate — 24/7 real-time USD rails

West Reading, PA, USAEst. 20091,000+ employees; $22B+ assets
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Quick Facts

Best For
US-based institutional crypto businesses needing 24/7 real-time USD settlement infrastructure
Pricing
Institutional accounts only; minimum balance and relationship requirements

Overview

Customers Bank emerged as the primary US banking infrastructure for institutional crypto businesses after the closures of Silvergate and Signature Bank in 2023. Its CBIT network provides 24/7 real-time USD payment rails specifically designed for crypto company operations — enabling exchanges, OTC desks, and crypto funds to move institutional USD around the clock without weekend settlement delays. For US-based crypto companies that struggled to maintain banking relationships post-2023, Customers Bank has been a critical lifeline.

Focus Areas

Institutional Crypto BankingCBIT Real-time Payment NetworkCrypto Exchange BankingOTC Desk SettlementCrypto Fund BankingDigital Asset Business Accounts

Who They Work With

Crypto ExchangesOTC Trading DesksCrypto FundsStablecoin IssuersInstitutional Digital Asset Businesses

Notable Work

CBIT 24/7 real-time payment network for institutional crypto clients; primary US banking infrastructure for post-Silvergate crypto industry.

Office Locations

New YorkBoston

Frequently Asked Questions about Customers Bank — Digital Asset Banking

What is the CBIT network and how does it work for crypto businesses?
CBIT is Customers Bank's real-time USD payment rail for institutional crypto clients, operating 24/7 including weekends and holidays. Approved CBIT participants — exchanges, OTC desks, and crypto funds — can transfer USD between each other instantly at any hour. This continuous settlement capability is critical for crypto businesses that operate around the clock and need USD liquidity management without being constrained by traditional banking hours.
What types of crypto businesses does Customers Bank work with?
Customers Bank's digital asset banking is focused on institutional crypto businesses: crypto exchanges, OTC trading desks, crypto funds, stablecoin issuers, and institutional digital asset companies. The bank does not serve retail crypto users or early-stage startups — it is specifically designed for businesses with meaningful institutional USD transaction volumes that require dedicated payment infrastructure.
How does Customers Bank compare to Silvergate's SEN network?
Customers Bank's CBIT network is the most direct operational successor to Silvergate's SEN (Silvergate Exchange Network) — both provide 24/7 real-time USD rails for institutional crypto businesses. CBIT launched with many of the crypto businesses that had previously relied on SEN, and Customers Bank actively positioned itself as the primary alternative following Silvergate's wind-down in March 2023.
Does Customers Bank operate only in the US?
Customers Bank is a US-regulated institution (regulated by the Federal Reserve and OCC) and its CBIT network operates in USD — making it primarily relevant for US-based or USD-denominated institutional crypto operations. For European or Asian crypto businesses needing local currency banking, European alternatives like SEBA Bank or Bank Frick are more appropriate.
What account requirements does Customers Bank have?
Customers Bank maintains institutional account standards including minimum balance requirements and relationship banking prerequisites — specific terms should be confirmed directly with the bank's digital asset team. The bank does not publish standardised account minimums publicly. Eligibility is assessed on a case-by-case basis, with the primary criteria being institutional operational scale and compliance profile.
Is Customers Bank open to early-stage crypto startups?
Customers Bank is primarily oriented toward established institutional crypto businesses rather than early-stage startups. Companies without meaningful operational history, regulated status, or institutional transaction volumes are unlikely to meet CBIT eligibility requirements. Early-stage Web3 founders should explore Fintech-adjacent banking alternatives or European crypto-friendly banks like Bank Frick while building the operational track record required for institutional banking relationships.

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crypto bankinginstitutional crypto bankingCBIT network24/7 USD railscrypto exchange bankingOTC desk bankingcrypto fund bankingUSAstablecoin issuerpost-Silvergate

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